Early Results from Production Testing

We've been running Autonomy Receptionist™ in limited production for two weeks now with a handful of beta testers. The system is handling real phone calls, and we're learning a lot.

So far, response times are holding steady around 2 seconds (caller speaks → AI responds), which feels natural in conversation. We've had a few hiccups during peak hours, but nothing critical.

The Technical Stack

Here's what we're using to keep things running:

Infrastructure:

Vercel Edge Functions for hosting the API endpoints
Upstash Redis for basic rate limiting
Supabase Postgres for storing call data
Twilio Voice for the actual phone service
Datadog + Sentry for monitoring and error tracking

Basic Guardrails:

Rate limiting to prevent abuse (10 calls/min per IP)
Webhook signature verification from Twilio
Simple honeypot fields to catch spam bots
Error handling for when upstream services are slow

Monitoring:

Tracking response latency (aiming for under 2s)
Error rate monitoring (we alert when it spikes above 1%)
Basic call volume dashboards
Sentry for catching exceptions

What We're Learning

Two seconds feels fast enough. With streaming responses and edge functions, we can make real-time AI conversations feel natural.

Monitoring is critical. When something breaks at 2am, we need to know immediately. Our Datadog setup is already paying dividends.

Building production AI is harder than demos. Every edge case matters when it's a real customer on the phone.

What's Next

We're onboarding a few more beta customers this month to stress-test the system. Need to see how it handles higher call volumes before we open it up more broadly.

The goal is simple: build something reliable enough that small businesses can actually depend on it.

About Autonomy AI™

Autonomy AI™ builds proactive intelligence systems that act on your behalf. Our products—Autonomy Receptionist™ and Autonomy PricePulse™—deliver real business and consumer value through autonomous voice and commerce AI. Learn more at auai.cloud.