Pricing
Velyn Dental answers patient calls so fewer go to voicemail, and hands your team a transcript and callback task for the ones that need a person. Start free, then pick a plan by call volume.
Velyn Dental
Free for 10 calls/month · Starter from $249/mo · Professional from $499/mo
Telephony for Velyn-handled calls is included.
No contract
No setup fee. Cancel anytime, and cancel a paid plan within 30 days for a full refund.
Velyn Dental
Start free with 10 patient calls per month. Starter: $249/mo (100 calls). Professional: $499/mo (500 calls). Business: talk to sales (unlimited). Recover missed calls 24/7 with AI answering.
Telephony included
Telephony for Velyn-handled calls — minutes, texts, and telecom fees — is included in your plan. Your existing carrier bill for staff-handled lines stays separate. Starter and Professional overages are $1.50 per additional call. Overage charges reset on your billing date.
Telephony for Velyn-handled calls — minutes, texts, and telecom fees — is included in your plan. Your existing carrier bill for staff-handled lines stays separate.
The Massachusetts office pilot is separate from the ten-call Free plan. The first 30 days from confirmed go-live are free, with a card on file and nothing charged. Unless you cancel, it automatically converts on day 31 to your selected plan: Starter at $249/month for 100 calls or Professional at $499/month for 500 calls, then $1.50 per additional call. Cancel by email to support@velyndental.com before day 31 to avoid the first charge.
Free
For anyone exploring call handling—no credit card needed
Free (10 calls included)
Test the call flow with 10 calls per month. No card required. Office pilots use a separate card-on-file offer.
Calls per month
10 patient calls per month
What to know
Upgrade to handle more volume
Free pauses after 10 calls until the next reset or an upgrade. Use a paid-plan pilot for real-office coverage.
Starter
For solo practices and small offices seeing 80–150 calls/month
$249/month · Velyn-handled telephony included
Handle overflow + nights/weekends without hiring. Most practices spend $0 on overages.
Calls per month
100 patient calls per month
What to know
$1.50/call beyond 100. Average practice pays $0–25/month extra.
For 1–2 dentist offices. You rarely hit overages. If you do, it costs $12–25/month.
Professional
For group practices and DSOs seeing 300–600 calls/month
$499/month · Velyn-handled telephony included
Multi-dentist logistics? We sync your scheduling, track recalls, and route calls automatically. 500 calls/month covers 3–8 providers with breathing room.
Calls per month
500 patient calls per month
What to know
$1.50/call beyond 500. Most groups never hit overages.
For multi-provider offices. Typical volume: ~340 calls/month, within the 500-call limit.
Business
For multi-location DSOs and large groups with 600+ calls/month
Talk to sales · unlimited patient calls included
Multiple locations? One dashboard, one billing, unified call routing. Dedicated support included—no scrambling when things break.
Calls per month
Unlimited patient calls
What to know
Included—unlimited.
For DSOs and multi-location groups. Predictable pricing, no surprises, dedicated specialist.
See your estimated cost
Free
10 patient calls per month
Plan estimate
$0
10 calls included at $0. Handling pauses at the cap until reset or upgrade.
Free pauses after 10 calls until the next reset or an upgrade. Use a paid-plan pilot for real-office coverage.
Starter
100 patient calls per month
Plan estimate
$549
$249 base + $300 overage · Velyn-handled telephony included
This call volume adds 200 overage calls. Compare the next tier before choosing.
For 1–2 dentist offices. You rarely hit overages. If you do, it costs $12–25/month.
Professional
500 patient calls per month
Plan estimate
$499
$499 base · Velyn-handled telephony included
For multi-provider offices. Typical volume: ~340 calls/month, within the 500-call limit.
Business
Unlimited patient calls
Plan estimate
Talk to sales
Custom quote from sales · Velyn-handled telephony included
For DSOs and multi-location groups. Predictable pricing, no surprises, dedicated specialist.
| Metric | Free | Starter | ProfessionalBest match | Business |
|---|---|---|---|---|
| Base price | $0 | $249 | $499 | Talk to sales |
| Estimated total (300 calls) | $0 | $549Includes overages | $499 | Talk to sales |
| Calls included | 10 patient calls per month | 100 patient calls per month | 500 patient calls per month | Unlimited patient calls |
Overage pricing: Starter and Professional are $1.50 per call beyond included volume. Free pauses at 10 calls until reset or upgrade; Business includes unlimited calls. Overages reset on your billing date. Telephony for Velyn-handled calls is included. Your existing carrier bill for staff-handled lines stays separate.
Premium add-on
Core plans handle patient calls. Revenue Recovery follows up when money slips through the cracks.
$0/mo + $25 per recovered booking
$0/mo performance-only pricing for pilot offices.
Sits on top of any plan. The follow-up layer that re-engages missed opportunities so production isn't lost to voicemail or ringback gaps.
What's included
Revenue Recovery is optional and is not included in Free, Starter, Professional, or Business by default. Add it to any plan when you want a follow-up layer on top of patient-call handling.
Feature Comparison
Every plan gets AI call answering, callback task generation, and full call transcripts. Business adds dedicated support and multi-location routing. Compare your options below.
Select two tiers to compare
| Feature | Free | Starter | Professional | Business |
|---|---|---|---|---|
| AI call answering | ✓ | ✓ | ✓ | ✓ |
| Callback task generation | ✓ | ✓ | ✓ | ✓ |
| PMS integration & sync (availability varies by system) | ✓ | ✓ | ✓ | ✓ |
| Call recording & transcripts | ✓ | ✓ | ✓ | ✓ |
| Scheduling integration (where supported) | – | ✓ | ✓ | ✓ |
| Recall management | – | – | ✓ | ✓ |
| Multi-location dashboard | – | – | – | ✓ |
| Dedicated support | – | – | – | ✓ |
| Custom integration | – | – | – | ✓ |
| Feature | Professional | Business |
|---|---|---|
| AI call answering | ✓ | ✓ |
| Callback task generation | ✓ | ✓ |
| PMS integration & sync (availability varies by system) | ✓ | ✓ |
| Call recording & transcripts | ✓ | ✓ |
| Scheduling integration (where supported) | ✓ | ✓ |
| Recall management | ✓ | ✓ |
| Multi-location dashboard | – | ✓ |
| Dedicated support | – | ✓ |
| Custom integration | – | ✓ |
Questions about features?
Upgrade or downgrade anytime. Overage charges reset on your billing date. All plans include email support; Business adds a dedicated specialist.
Planning guidance
Common questions
What if my practice grows 100% in the next 6 months?
Upgrade to Business anytime, effective immediately. We pro-rate billing—no penalties. Your pricing resets on the first of the next month. Or stay in Professional and pay $1.50/call for overages.
Are telephony charges included?
Telephony for Velyn-handled calls — minutes, texts, and telecom fees — is included in your plan. Your existing carrier bill for staff-handled lines stays separate. Starter and Professional cost the monthly subscription plus $1.50 per call above included volume.
Is the Free plan the same as the 30-day pilot?
No. Free is $0 for 10 calls per month, with no card required. Handling pauses at the cap until reset or upgrade. The Massachusetts office pilot is separate from the ten-call Free plan. The first 30 days from confirmed go-live are free, with a card on file and nothing charged. Unless you cancel, it automatically converts on day 31 to your selected plan: Starter at $249/month for 100 calls or Professional at $499/month for 500 calls, then $1.50 per additional call. Cancel by email to support@velyndental.com before day 31 to avoid the first charge.
What if my calls spike 50% in December?
If you expect seasonal spikes (holiday parties, emergencies), you have two options: (1) Upgrade to Business temporarily for that month, then downgrade. (2) Pay $1.50/call for overages in your current plan. We recommend option 1 if spikes exceed 100 extra calls.
✓ 30-Day Money-Back Guarantee
No setup fee. No contract — cancel anytime. Start any plan, and if Velyn isn't the right fit, cancel within 30 days for a full refund. No questions asked. No hidden terms.
Book a free 15-minute assessment. We'll calculate your actual monthly cost and recommend the right tier.
Schedule free assessmentEstimate your monthly cost
Move the slider to your expected call volume. See the estimated total for each tier, with overages calculated in real-time.
Free
10 patient calls per month
Plan estimate
$0
10 calls included at $0. Handling pauses at the cap until reset or upgrade.
Free pauses after 10 calls until the next reset or an upgrade. Use a paid-plan pilot for real-office coverage.
Starter
100 patient calls per month
Plan estimate
$549
$249 base + $300 overage · Velyn-handled telephony included
This call volume adds 200 overage calls. Compare the next tier before choosing.
For 1–2 dentist offices. You rarely hit overages. If you do, it costs $12–25/month.
Professional
500 patient calls per month
Plan estimate
$499
$499 base · Velyn-handled telephony included
For multi-provider offices. Typical volume: ~340 calls/month, within the 500-call limit.
Business
Unlimited patient calls
Plan estimate
Talk to sales
Custom quote from sales · Velyn-handled telephony included
For DSOs and multi-location groups. Predictable pricing, no surprises, dedicated specialist.
| Metric | Free | Starter | ProfessionalBest match | Business |
|---|---|---|---|---|
| Base price | $0 | $249 | $499 | Talk to sales |
| Estimated total (300 calls) | $0 | $549Includes overages | $499 | Talk to sales |
| Calls included | 10 patient calls per month | 100 patient calls per month | 500 patient calls per month | Unlimited patient calls |
Overage pricing: Starter and Professional are $1.50 per call beyond included volume. Free pauses at 10 calls until reset or upgrade; Business includes unlimited calls. Overages reset on your billing date. Telephony for Velyn-handled calls is included. Your existing carrier bill for staff-handled lines stays separate.